House Cleaning Services FAQ
How many cleaning techs will be in my home?
Two is common, unless we are training.
Do you vacuum steps?
Do you change linens?
Place the clean linens on the bed and we will strip-change and place soiled linens in the designated area.
Do you clean the inside of appliances?
We would be happy to with an advance 24 hour notice and at an additional charge.
Do you do dishes?
We will wash a few items and place to dry. Loading dishwasher and hand washing large amounts of dishes? I am sorry, we do not.
Do you take out trash?
Yes, to the designated area.
Does someone have to be home?
Not necessary, strictly up to the individual and their comfort zone.
How will the cleaning techs enter our home if we’re not there?
Your choice, again whatever you are comfortable with, we do have keys to the majority of the homes but are very familiar with codes and alarms.
Is our maid service bonded and insured?
Yes. Our coverage is through Roeding Insurance Co. A copy supplied upon request.
All employees are drug free and have clean criminal and driving backgrounds.
Do the same cleaning techs clean for me every time?
We do our best.
Do you bring your own equipment and supplies?
Yes, unless the customer prefers us to use theirs and or specific products required
and provided by customer.
Are the consultations free?
Yes. Consultations usually take about 15 minutes and this visit really does help
get the customer and House Calls on the same page with regards to the customers
cleaning needs and budget.
Do you do laundry?
No, but we will grab the fresh linens from the dryer to make beds.
Yes. Please call our office to schedule a cleaning.
Why should we use cleaning services?
My life is busy, will cleaning services be worth it?